Customer Help
How We Can Help
Use this page if you need assistance with account access, login, order concerns, live shopping issues, seller or supplier dashboards, or general app questions.
Common Support Topics
- Account login, sign up, and password reset
- Order updates, checkout issues, and payment questions
- Seller store setup, product listings, and order management
- Supplier dashboard, inventory, and partner request issues
- Live streaming, chat, and notification concerns
- Privacy, account deletion, and app functionality questions
Before You Contact Support
- Make sure your app is updated to the latest version
- Check your internet connection
- Include your account email and a short description of the problem
- If relevant, include your order number or screenshots